DEMOCRATIC REPUBLIC OF THE CONGO

CIFTAM Connect

Digital tools
in the service of miners.

Connect the miner’s pathway, documents and needs to support teams and the right partners.

Assisted registration with a tablet, programme card and verification device.
05

A foundation for continuity.
Not another screen.
A private programme card checked using a phone.

CIFTAM Connect is the programme’s digital architecture: reception, programme identity, documents, needs, requests, notifications and follow-up.

It links four complementary areas: the public portal, member pathway, field-agent support tools and institutional information.

Explore the sections below to understand each area’s role and how field needs, documents and follow-up connect.

EXPLORE CIFTAM CONNECT

For each role,
its own entry point.

Programme areas

Understand before you begin.

The public portal presents the Centre, its mission, support pathways, resources and contact options.

Programme overviewMission & pathways
Resources for understandingGuides & key points
Get in touchQuestions & guidance
Equipment needsPrepare your project
Women & communitiesSavings & initiatives
A group preparing documents with a field facilitator.

Artisanal miners, follow your pathway.

The miner’s area brings together programme cards, requests, documents and information used in support.

CIFTAMCONNECT

Programme card

Programme identity
ONE PATHWAY · ONE REFERENCE
Programme cardIdentity & pathway
Requests & documentsOrganisation & follow-up
Equipment needsUse & maintenance
Information & assistanceDialogue & guidance
A private programme card linking the profile, documents and support pathway.
A private programme card checked using a phone.

Support without added complexity.

The agent interface centres on assisted reception, document preparation, corrections and assistance. Information continuity takes field connectivity constraints into account.

Reception & identificationLocal support
Documents & consentInformation & documentation
Card & terminalProgramme identification
Corrections & assistanceQuality of follow-up
Local support, organised information and smoother communication.
Assisted registration with a tablet, programme card and verification device.

Information matched to permissions.

The institutional area brings together territorial follow-up, document quality, indicators and reports. Access depends on each participant’s role.

01

Pathways & files

02

Document quality

03

Territorial follow-up

A consolidated programme view to support coordination and decisions.
A working session on indicators and a dashboard.

PRIORITIES

Practical uses
close to the field.

A field discussion using a tablet to understand support needs.
01

Usefulness & proportionality

Every requested data item must have a defined purpose and relate to a service people understand.

A private programme card checked using a phone.
02

Permissions & traceability

Plan role-based access, change logs and justified information transfers.

A working session on indicators and a dashboard.
03

Continuity & control

Anticipate connectivity limits, exports, reversibility and operating responsibilities.

A private CIFTAM card and card reader.

PHYSICAL CARD · DIGITAL CARD

Two formats.
One programme profile.

The physical and digital cards are designed to point to one CIFTAM Connect profile, enabling limited, traceable and revocable verification.

Verification follows a simple sequence: present the card, read the QR code or NFC, check relevant information and record the operation.

The card is a private programme identifier, designed to recognise a profile and maintain communication along the support pathway.

FROM FIELDWORK TO OVERSIGHT

A shared architecture.
Different uses.

Assisted registration with a tablet, programme card and verification device.
01

Fieldwork

Assisted registration, beneficiary profile, site and equipment: prepare consistent information close to needs, including with limited connectivity.

Document tracking on a tablet alongside field operations.
02

The digital core

Identity, roles, history, documents and activity logs: maintain document continuity with access proportionate to permissions.

A working session on indicators and a dashboard.
03

Decision-making

Dashboards, reports and authorised exports give a useful programme overview without publishing personal files.

BUILDING WHAT COMES NEXT, TOGETHER

One ambition.
Shared progress.

A facilitator discusses information on a tablet with cooperative members.
Let’s talk